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Privacy Policy

Mega Holidays Pty Ltd trading as Direct Flights is committed to protecting your privacy and security. We will only use the information we collect about you to process your order and to tell you about our services. We will never willfully disclose personal information about you to any third party without your permission other than to process your order or unless we are under a legal obligation to do so.

Why we need to collect information

When you order tickets from Direct Flights, we need to know your name, email address, delivery address, telephone details, credit or debit card number and expiry date. This allows us to process and fulfill your order as well as to notify you of your order status and the whereabouts of your tickets.

We may also use the information we collect to notify you about important new features and changes to Direct Flights services or special offers. We will not contact you for any other reason unless it is connected with your holiday or flight order. If you wish to unsubcribe from our enewsletter promotion, please send us an email to enewsletter@directflights.com.au for unsubscription We will not pass on your personal details to any third party, including site sponsors or advertisers, without your permission. We may provide aggregate statistics about our customers, sales, traffic patterns and related site information to our third-party partners, but these statistics will not contain any information from which you could be identified.

Direct Flights E-Newsletter

The Direct Flights eNewsletter is only sent if you have signed up for the service or have purchased with Direct Flights. The eNewsletter is sent out with the latest holiday and flight deals available. Additional newsletters are also sent when there are any hot specials or last minute deals. If you are not wish you received newsletters please click here to unsubscribe to this service.

Your Consent

By placing an order with Direct Flights, you consent to the collection and use of the information you provide solely for the purposes of processing and fulfilling your order. Direct Flights is committed to protecting your privacy. We use the information we collect on the site only for the purposes for which you have consented and will not pass on your personal information to others without your permission.

Feedback

Direct Flights welcomes your questions and comments about privacy, as well as any other aspect of our service. You can always enquire about or check the information that you have given us by contacting techsupport@directflights.com.au.

Direct Flights with Paypal

When you visit our website and would like to make payment using Paypal, you would be requested to sign in using your Paypal logon. This is to ensure you are a genuine Paypal account owner and enable you to make the payment with your Paypal account. We guarantee your information is 100% safe and we do not capture nor does it store any of your sensitive details (linked with your Paypal account). During a Paypal payment transaction, no one can access or see your login credentials. We do not share any of your details with any 3rd party companies, the details would be used solely for your travel reservation. All communication via Paypal takes place using HTTPS transport level security and none of the information is collected or cached on our website.

Direct Flights with Braintree

Braintree payment gateway (PCI-DSS compliant) platform is not only protects all online data transaction in real time, but also supports faster transaction and reduce processing time for your booking with us.