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Used the online chat support when my booking failed, was quickly resolved by Shelith. Thanks again for the great service!

Ken

Date: 07/09/2018

I found a really good price for my ticket and unfortunately I put my name wrong on the booking, but Shezi from Direct Flight helped me with that and she tried her best to help me on this matter.

Estefania

Date: 04/09/2018

I just booked my next flight through direct flights. Very satisfied with the booking as nothing went wrong. I came across direct flights from skyscanner as it was showing cheapest airfare. I checked ticket issued by direct flights with malaysian airlines and it is confirmed booking. Happy to recommend to everyone if you want hassle free booking in reasonable price.

Sunil

Date: 03/09/2018

Everything was smooth, from booking tickets to the prices. cheapest tickets that I could find online. great service as well.

Sonia

Date: 31/08/2018

I booked a flight to Europe and for the first time with a booking company, a very lovely last called me to make sure I have received the e ticket and if everything ok. That is beyond my expectations! Very good customer service!! Good on you guys!

Jayden

Date: 29/08/2018

I have found the cheapest Christmas air ticket to South America on Direct Flights via Skyscanner last week, the fare is almost $600 cheaper than others, I could not believe they can do it after I read the terrible reviews, so that I had a online chat with Shamala, who followed up the chat, gave me a call on next day and locked best price ticket for me, they issued the e-ticket after collecting payment from me last Friday. I am very happy with the efficient service, and definitely will consider to use it for future booking.

Cynthia

Date: 27/08/2018

No one can beat there price. Cause I search whole internet and none can beat what they gave me. They are very quick with reply. Good on you guys. Happy with your service . The itinerary I got look cool.

Manni Shokar

Date: 25/08/2018

My first experience with direct flights and it was an easy one, with with prompt replies and help from customer service representative Shelith. There were a couple of tricky situations to get through with the process, but Shelith made sure to get it all sorted for me and make things as breezy as possible.

Jay

Date: 16/08/2018

I booked a trip to Europe and found Direct Flights through skyscanner. I booked online and booking was relatively easy and you can call them if you have questions which is helpful.

John Eichhorn

Date: 15/08/2018

I booked a trip to Europe and found Direct Flights through skyscanner. I booked online and booking was relatively easy and you can call them if you have questions which is helpful.

John Eichhorn

Date: 15/08/2018

I booked 1 ticket online and got confused since I received 2 emails with two e-ticket numbers from flight direct. I contacted the live support (online) and Shelith was in duty at that time. Shelith is very professional and help me clear up the confusion. Shelith also informed me that my husband had duplicate bookings. The other booking was actually a group booking done by his friend with another agency which he had been requested to be cancelled. Because of Shelith, we found out the other booking has not been cancelled at the time I contacted Shelith. We are so lucky, otherwise my husband might not able to fly due to duplicate bookings as the carrier might automatically cancel the tickets due to duplication.

Raz

Date: 02/08/2018

I found them on Skyscanner for cheap fares but the one I found was turned out to be fully booked out. But they put their efforts to find me the best deal instead until I'm was happy with the schedules and fares. Especially I would like to appraise an agent, Rukshana who was attentive and prompt. I direct deposited and received E-tickets in an hour so I could have access to the airline apps. They are still working in this late evening, taking care of my inquiries. Thanks to you, Shelith! They are simply amazing. I thought they were just an online agent but they are working like your personal agent who is working only for you. I would definitely come back to them. Highly recommended!

Jih

Date: 30/07/2018

Booked a multi city flight and direct flights was very helpful. Would recommend booking with them. Easy to contact which was good.

Jordan

Date: 26/07/2018

Booked a flight to India, and was very impressed to receive a follow up / courtesy call to check everything was okay.

Pete

Date: 23/07/2018

Didn't have any problem, good service and nice staff. I might book my next trip with them. Well done staff.

Alex

Date: 17/07/2018

I had a very pleasant experience with my booking. Easy to use system. The personal communications by staff is very satisfactory.

Sathira

Date: 17/07/2018

What their website could not help me with, their customer support staff were able to assist so very well. The ability to pay by EFT was another thing I needed and they followed up on issues straight away. I really appreciated their assistance and diligence throughout the whole process.

JayLo

Date: 10/07/2018

It was very easy and fast process. Helpful team, prompt response for follow up. And of course best price campare with others.

Chandu

Date: 10/07/2018

Booked tickets with Direct Flights prompt and efficient and great value for money. Everything sorted and tickets emailed within the hour.

Steve

Date: 07/07/2018

I was actually directed to Direct Flights through the Skyscanner website, when I went to compare flight prices. They weren't necessarily the cheapest (only about $20 difference compared to other companies) but my husband made an error in booking his flight online- and they were able to fix this without any hassle or constant emailing. I found they answered all my queries in a prompt and timely manner and I had no problems overall in booking another air ticket for my husband. I would use them in future.

Angela K

Date: 02/07/2018
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