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Excellent customer service. Booked tickets from Melbourne to Colombo with flights direct, Rukshana Jaffarn and the team from customer support were very professional and helpful from the start to the end..


Date: 15/11/2018

I booked a flight to India using direct flights. I got a very good service and will recommended people to use direct flights to get a very good price.


Date: 14/11/2018

Many thanks for your prompt and efficient customer service. It was my first booking experience with Direct Flights and you were very courteous and helpful with ticketing and follow up.

Viraf Kekobad

Date: 13/11/2018

I found direct flights through skyscanner and was able to get a ticket for a cheaper price on the dates that I’m planning to fly. The service was very good and was very quick.


Date: 26/10/2018

This is the second time I have booked flights for a multiple-sector journey with Direct Flights (the previous time was complex, with different outbound and inbound stops) and I continue to be very satisfied with the both the pricing and the service. I found Direct Flights via SkyScanner and on both occasions they had one of the lowest fares. More importantly, though, their website worked reliably and was user-friendly; they provided updates when airlines amended flight numbers or schedules; and their personal (phone) service was prompt, courteous and very helpful indeed. I can recommend them highly.


Date: 21/10/2018

Great Service!!!! My first time booking with direct flight. I made wrong spelling with my name, then email them to correct it. Fast&quick respond from them by phone as well as email. Great customer service and unbeatable price!!!


Date: 18/10/2018

Booked a ticket Brisbane - Bangalore International flight. Got the best price and the process was very easy and efficient.


Date: 17/10/2018

Perfect service from Bagya ...!! No one can exceed this ....!! Mel-Bom Flight booking ...!! And Quick and easy update of New passport details ...!! Thanks to Bagya for Fantastic Service ...!

D part

Date: 16/10/2018

All good many thanks. I booked air flights and it was easy although no information of inclusions with in flight service with Vietnam Airlines, so after phone call to airlines were advised. all inclusive. food and in flight service and no seating booking fee.


Date: 14/10/2018

I have received the correspondence very promptly. I booked an international flight. My expectations was met. It was very easy to book and get confirmed. Communication was quick.


Date: 13/10/2018

Amazing service. I booked two airfares to Europe and couldn't believe how easy the whole process was. The E-tickets were delivered with in minutes of providing the additional information requested.


Date: 12/10/2018

Prompt and personal service. Great prices. Direct Flights offered me the very best deal on flights from Sydney to Bali. The prompt, efficient and personal service can't be faulted.

Jason W

Date: 11/10/2018

Ticket booked within an hour without stress. Bagya handled everything by email quickly and efficiently. I got great flights at a really good price. Very happy frequent flyer!

Guido le Wombat

Date: 11/10/2018

Professional service thanks to Usama, my first time using this company, all went through smoothly from booking to payment to ticketing. Thanks team.


Date: 10/10/2018

The airfare was an amazing price. The booking process was quick and efficient. Usama, helping me over the phone, made the whole experience clear and easy.

Vicki T

Date: 09/10/2018

Used the online chat support when my booking failed, was quickly resolved by Shelith. Thanks again for the great service!


Date: 07/09/2018

I found a really good price for my ticket and unfortunately I put my name wrong on the booking, but Shezi from Direct Flight helped me with that and she tried her best to help me on this matter.


Date: 04/09/2018

I just booked my next flight through direct flights. Very satisfied with the booking as nothing went wrong. I came across direct flights from skyscanner as it was showing cheapest airfare. I checked ticket issued by direct flights with malaysian airlines and it is confirmed booking. Happy to recommend to everyone if you want hassle free booking in reasonable price.


Date: 03/09/2018

Everything was smooth, from booking tickets to the prices. cheapest tickets that I could find online. great service as well.


Date: 31/08/2018

I booked a flight to Europe and for the first time with a booking company, a very lovely last called me to make sure I have received the e ticket and if everything ok. That is beyond my expectations! Very good customer service!! Good on you guys!


Date: 29/08/2018